Privacy Policy
Last updated: June 2026
1. Information We Collect
We collect information you provide directly: name, email address, phone number, and any details you share in booking forms or messages.
We also collect basic usage data: page views, browser type, and device information via cookies and analytics.
2. How We Use Your Information
- To connect you with Fixers and facilitate advocacy services.
- To process payments and manage your account.
- To communicate with you about your cases and bookings.
- To improve our platform and user experience.
- To comply with legal obligations.
3. Data Sharing
We never sell your personal data. We share information only with:
- Fixers assigned to your case (limited to what they need).
- Payment processors (Razorpay) for transaction processing.
- Law enforcement when required by law.
4. Data Retention
We retain your account data for as long as your account is active. Call recordings and case communications are automatically deleted after 90 days. You may request deletion of your data at any time.
5. Your Rights
You have the right to access, correct, or delete your personal data. You may also withdraw consent for data processing at any time. To exercise these rights, contact wtfixxsupport@gmail.com.
6. Security
We implement industry-standard security measures including encryption in transit (TLS) and at rest. However, no online service is 100% secure. We recommend using strong passwords and not sharing account credentials.
7. Third-Party Services
We use Google for authentication (OAuth), Razorpay for payments, and Supabase for data storage. Each service has its own privacy policy governing data handling.
8. Contact
For privacy-related inquiries: wtfixxsupport@gmail.com.